Skip to main content
Technical Services & Repairs

Time Tracking & Service Reports for Maintenance and Field Support

Eliminate the gap between your maintenance technicians' field visits and back-office management.

Request demo for Maintenance & Field Service View workflow
WorkLogTracker applied to the Maintenance & Field Service sector
Daily challenge

Common problem in Maintenance & Field Service

Preventive and corrective maintenance teams with scattered reports, illegible service slips, and lack of control over working hours and overtime.

Inability to know which technicians are available or on an urgent call-out
Replacement parts used that go unrecorded or are billed months late
Difficulty justifying overtime and on-call availability before clients and labor auditors
Risk of penalties for failing to record the working hours of mobile staff
The Solution

How WorkLogTracker transforms your operations

Real-time dashboard with statuses: on duty, on break, and off duty
Full traceability of each intervention with photos of repaired damage
Automated computation of regular vs overtime hours per collective agreement
Permission management with 5 access levels for auditors and coordinators
Step by step

A workday with WorkLogTracker

1

Urgent or preventive dispatch

The technician arrives at customer premises and registers arrival.

2

Diagnosis and repair

Adds executed tasks, replaced spare parts, and equipment photos.

3

Supervisor sign-off

The client site manager signs the service report on-screen.

4

Workday closing

The technician registers end of workday; all logged incidents remain audited.

5

Audit & Settlement

The business receives the technician's time log and the maintenance report.

Legal Framework

Time Tracking Compliance in Maintenance & Field Service

Compliant with time tracking rules in technical and field support services. Rigorous traceability of regular hours, on-call duty and overtime before customers and the ITSS.

Traceable records for the Inspección de Trabajo y Seguridad Social (ITSS) in your line of business

Whether you manage mobile crews, fixed sites or rotating shifts, WorkLogTracker is designed to make it easier to comply with time-tracking regulations (Real Decreto-ley 8/2019): unalterable records with a change history for Inspección de Trabajo y Seguridad Social (ITSS) and no biometric data.

Explore more

Solutions for other sectors

Construction & Renovation

Construction & Renovation

Your crews clock in at the job site even without coverage. Daily reports with materials, machinery, progress photos and the …

View sector →
Electrical, Plumbing & HVAC

Installers & Assembly

Your technicians carry out multiple jobs per day. With WorkLogTracker they clock in and out for their full working day …

View sector →
Cleaning & Facilities

Cleaning & Facility Services

Manage dozens of work locations and mobile teams with a tool built for working-time records that does not invade privacy.

View sector →
Mobile Workshops

Mobile Workshops & Roadside Assistance

For mechanics, mobile workshops and on-site assistance: track on-call hours, call-outs and service reports signed on the spot.

View sector →
Transport & Delivery

Transport & Logistics

Your drivers and couriers are constantly on the road. With WorkLogTracker they clock in at the start of their shift …

View sector →
Private Security

Security & Surveillance

Manage 24/7 rosters, fixed posts and night patrols. Clock-in with a point-in-time check at the guard post, incident reports with …

View sector →
Landscaping & Green Areas

Landscaping & Gardening

Your crews look after gardens, parks and estates where mobile coverage often doesn't reach. They clock in offline, record plant-protection …

View sector →
View all sectors (8) →

Boost your business in Maintenance & Field Service

Discover why dozens of professionals choose WorkLogTracker to unify clock-ins and daily job sheets.

Request free trial for Maintenance & Field Service